When People Complain About Your Advertising

“Most ads aren’t written to persuade, they’re written not to offend.” — Roy Williams   What do you do when people don’t like your ads? Not long ago an ad agency pulled a home improvement commercial off the air in Portland and Seattle because several listeners had called the client to complain about it. The […]

Chaos on my mind

A Couple of Reasons Your Advertising Isn’t Working

These come courtesy of Roy Williams’ Monday Morning Memo, this week entitled “Blind Spots”. Just two points to consider — read the whole thing here.  2. reputation. Consider the people who don’t buy from you. Are they buying elsewhere because they haven’t heard about your company, or is it because they have? I’ve never met […]

What You’re Facing in 2008

Roy Williams’ Monday Morning Memo has a remarkably clear-eyed look at the forces you’re up against as you go to market in a rapidly changing society. Scroll down to “What to remember when selling in 2008.” Inspirational excerpt:  “Naiveté is rare today. Your customer is equipped with a bullshit detector that is highly sensitive and […]

When People Complain About Your Advertising

“Most ads aren’t written to persuade, they’re written not to offend.” — Roy Williams Not long ago an ad agency pulled a home improvement commercial off the air in Portland and Seattle because several listeners had called the client to complain about it. The client was concerned that he was offending potential customers, and the […]

“It’s What You Say…

…multiplied by how many times you say it.” Roy Williams If you’re in charge of marketing your business, here’s something that won’t come as a shock: it’s harder to reach potential customers than it’s ever been. Attention spans are shorter, the environment is more cluttered, and your prospects have more ways to filter out your […]