McDonald's photo
Cheaper Than Training Your People: A NE Portland McDonald’s

After purchasing a 6-piece box of Chicken McNuggets at the drive-through and receiving a 4-piece box, we returned to the store (at 1520 NE Grand in Portland, if you’re wondering) and saw this sign on the window. There’s another sign just like it on the menu behind the counter.

Their initial offer, when confronted with a receipt that said “6” and a box that said “4” was to give us the additional 2 we paid for. Negotiations concluded with a brand new 6-piece box, which means that we got 10 for the price of 6.

How often do mistakes happen? The woman in front of me in line was also returning a botched order. And then there are the signs…