An Interesting Way to Pitch Extended Warranties

At a leather furniture store I worked with in my radio days, the general manager had this posted in his office:

YOU DON’T HAVE TO LIKE THE FURNITURE. YOU JUST HAVE TO SELL THE FURNITURE.

According to The Consumerist, that philosophy was recently taken to the next level by a sales clerk in Staples. Is this how they teach it in the new-hire training class?

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Categories: Customer Service, Sales
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