Is Your Voice Mail Greeting Costing You Sales?

There was a time in the not-too-distant past when people didn’t give out their cell phone numbers. Those days are over: these days, email signatures and business cards only have cell numbers on them. I’ve encountered (and have written about in the past) account executives who don’t even check their landline voicemail anymore. If you […]

bad voice mail messages cost sales

You’re Not Talking to the Decision-Maker

Not long ago, I learned that the President of a credit union couldn’t make a $12,000 decision. Prior to the first meeting the AE was convinced he had the right guy — he was the freakin’ President of the CU. But when I asked the Prez about the decision-making process at the initial needs analysis, […]

sales don't happen when the client can't buy

Want a Free Book on How to Create and Manage a TV Sales Force?

I’m giving away three copies of Jim Doyle’s great new book Prime Time: Transforming Your TV Sales Staff Into A Sales FORCE.   If you’re a television sales manager, a DOS, or a General Manager — or if you’re an Account Executive who’s thinking about going into management — this book is an excellent guide. […]

Great TV Sales Management Book

How Jargon Is Killing Your Sales

Plain talk makes sales. Fancy talk makes you sound lame. – Jeffrey Gitomer Do you use jargon in your sales presentations? Words that, while understood by your industry colleagues, mean nothing to your customers? Jargon can knock a sale off course without your even knowing it. I recently watched a salesperson present some online marketing […]

sales jargon kills sales