Email Marketing That Misses the Mark

I received an email this morning from a woman named Ophelia, who works for an SEO company that offers “professional link building” services.*Excerpts follow:

Hello, my name is Ophelia  and I am an Internet Rankings Engineer. I performed a Google search for the keyword pedicure portland oregon and upon perusing past the first page, i ran across your website philbernstein.com. I see that your website is currently not listed on the first page for this keyword search.

The fact is that your ranking and search engine positioning is easily correctable. There is no reason that your website cannot be ranked in the top three positions for the keyword pedicure portland oregon based on your website’s very quality content and solid structure. You have a very good website that is built to convert when it can be found.

I was baffled as to why an advertising and marketing blog would want to be ranked well in the pedicure category… until I remembered that in 2008, I’d written a facetious  post about the short-lived phenomenon of fish pedicures.

My new friend Ophelia — or more likely, her automated system — had searched for the word “pedicure”, found my post, scraped my email address, and offered me a service I neither wanted nor needed.

Had she bothered to look at my website, she would have realized that I write about advertising and marketing — quite well, I might add.

I don’t mind a well-directed piece of direct mail, whether it’s via the postal service or a digital channel such as email. But online or offline, you need to at least attempt to match the message to the market.

If you don’t, you’re not a savvy online marketer — you’re a spammer.

*I’ve redacted her last name and will not name her firm here, since it would either embarrass her, give her firm a link it doesn’t deserve, or both.

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