A couple of Indian restaurants in my hometown of Portland are paying to advertise on Yelp. Here’s what appeared on one smartphone over the weekend:
The little “Ad” icon next to each review makes it clear — these restaurants paid for this to appear.
If you can’t control the copy, there is danger.
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They basically extort advertising dollars from business owners by advising they’ll keep competitors off of their profile pages if they purchase a schedule. I called it extortion – to a Yelp rep’s face. The client went with them, anyway. It still sticks in my craw.
I don’t know about these particular restaurants, but have talked to a number of business owners who have told me exactly that — they advertised as a defensive measure rather than because they wanted to. Turns out these two got burned anyway…