Home Improvement Advertising Case Study: Energy Guard

As one of Milgard Windows’ top dealers, Energy Guard Windows and Doors has a lot to offer — great products, 27 years of expertise, and first-class installation. For several years, Energy Guard has held Smart Home Seminars where homeowners can learn everything they need to know about replacing their windows. I’ve sat in on the […]

Does This Customer Survey Have Value?

Customer surveys can be a terrific way to check on your sales and customer service efforts — not everyone will fill them out (and those who do may not tell you everything you need to know), but in some cases you’ll have the opportunity to correct problems you didn’t know you had. This only works […]

How to Convert Contest Entrants into Customers

As reported in an earlier post, my company will soon be launching the “Green Home” contest — an online lead-generation promotion for Portland-area environmentally-conscious home improvement companies. We’re going to be delivering thousands of leads to the contest sponsors, and I was looking for “out of the box” ideas on how to turn those entrants […]

For Portland/Vancouver Home Improvement Companies Only

This is a confidential message intended for Portland-area companies home remodeling or home improvement businesses. If you are not interested in talking to local homeowners in Northwest Oregon or Southwest Washington, you are forbidden to read this post. Please log off immediately. Are they gone? Good. Now that it’s just us, I wanted to tell […]

Holes in Your Sales Funnel = Wasted Advertising Dollars

If your advertising isn’t getting you the results you want, there are a couple of possibilities to consider: 1. There’s something wrong with the advertising, or 2. The advertising’s fine, and something’s wrong at your business. prospects are entering your sales funnel, but you’re letting them slip away before they become customers. The story below illustrates the […]