You’re on Candid (Cell Phone) Camera

Would you change anything about your store or office if you knew that your customers were recording their experiences, and could post them folr all the world to see?

Well, it’s happening. Check out the cell phone camera slide show from Paul McEnany’s visit to Kohl’s. Thanks to Church of the Customer for turning me on to this.

Whatever you’re doing — good or bad — is fair game for the internet.


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