What You Want From a Testimonial

If your customers are willing to inconvenience themselves in order to do business with you, you’re doing something right. Earlier this year, I wrote a radio commercial for a Portland dental practice around the recorded endorsement of a patient’s mother. She was willing to give her real name (huge in terms of establishing credibility) and […]

Domino’s Home Invasion… Through Your TiVo

The battle for consumers’ attention is a constant game of cat-and-mouse. Consumers try to filter out the onslaught of messages, and marketers coming up with new ways to get past the barriers. The war will escalate soon, as Domino’s pizza invades the living room, trojan-horse-style. According to the Wall Street Journal, Domino’s has figured out […]

Metaphor, Bad Taste, and Salesmanship in Advertising

This afternoon, Rick Lewis directed my attention to AdAge.com. On the site, Matthew Creamer salutes Kimberly-Clark, whose brand Kotex U is …keeping a cheeky Australian campaign featuring a woman, her animated beaver and the tagline “You’ve only got one. So for the ultimate care down there, make it U.” Not surprisingly the ad has sparked […]