What a Mattress Guy Taught Me About Advertising In the Dead Times

This conversation happened nearly 20 years ago, but it fits 2016 just fine. It’s a radio story but it applies perfectly to television advertising… or newspaper advertising… or transit advertising… or digital advertising.   There is a large mattress chain on the West Coast called Sleep Train, founded in Sacramento by Dale Carlsen. They were a […]

Mattress advertising sells mattresses all year long

What to Do When They Hate Your Idea

Recently I presented a carefully-thought-out campaign idea to some people who run an auto dealership. They didn’t like it. It was at the end of a week in which I’d already made 16 presentations, and gotten a positive reaction to my recommendations on the vast majority. But I missed on this one. Big time. The head […]

radio tv sales tip: you can recover if they hate your idea

Don’t Sell Prevention — Sell the Cure

“Why isn’t the service contract campaign working?” The question came from a television station Account Executive in the Southeast. He was working with an HVAC contractor who wanted to promote maintenance service agreements. The commercial had been running for about three months and had generated very few calls. I’ve met with more than a few heating […]

sell the cure, not prevention