Online Search: Good; Online Search For YOU: Better

The Catalyst, a blog on television advertising published by Eckstein Summers Armbruster & Company, tackles the subject of “offline media’s growing impact on online search” … an advertiser’s web site may tell them they’re getting leads from search engines, when in fact many of these leads originated with a smart (cost-efficient) television campaign. TV is […]

Too Much Info

“A wealth of information creates a poverty of attention” — Herbert Simon, American Cognitive Psychologist, 1916-2001 I saw the quote in Jonah Lehrer’s How We Decide — a very interesting look at how the human brain processes and reacts to everything it has to handle. I thought of it recently when I heard a radio commercial […]

What’s Missing From This Ad?

This appeared in our local paper, The Oregonian, a few days ago: Here’s the text: Our name has changed, but we haven’t. We’re still the same place we always were. We’re still the place with the most experience and the same great service. We’ve got 15 stores across the Northwest, and they all share our […]

What Are You Famous For?

Last week I had a conversation with the owner of a home improvement company on the East Coast. The business has been open for more than fifty years, and until fairly recently it concentrated exclusively on replacement windows. Name and location are removed here. They have expanded into other areas of home remodeling, and changed their […]