Taking Responsibility: SuperBookDeals Screws Up, Amazon.com Steps Up
If your business is a brokerage, where it’s up to another company to actually perform once you put the deal together — or if you’ve ever just referred a friend somewhere and regretted it afterwards — you’ll sympathize with Amazon.com. Their “Marketplace” is essentially one big brokerage/referral program — “We don’t have the item you’re […]