Girl Scout Cookies Online — Good Entrepreneurship, or Sign of the Apocalypse?

My son Tyler won his Cub Scout Pack wreath-selling championship three years in a row. He did it the old-fashioned way — by personally calling his relatives and parents’ friends, and personally touring his dad’s office every year asking for the order. His younger brother Ryan followed that up by winning the Pack wreath sale trophy […]

The Value — and Risk — of Rebate Offers

When I wrote recently about the ethics and advisability of rebate offers, local reader and attorney Kevin Spence had this to say: Gift cards, rebates and vouchers are all kind of a scam in my opinion. They are all designed with a certain failure rate. Whether the failure is caused by the recipient losing it […]

When People Walk Into Your Store

I spent part of this afternoon at an auto dealership. One of my radio stations had an appearance there (station van, tent, prizes). I arrived about 15 minutes before the appearance was scheduled to start. Couldn’t figure out where I was supposed to be, so I parked the car and walked, slowly, all the way […]

FedEx Wins Some Christmas Day Word-of-Mouth

In my office, our main overnight delivery service until recently was DHL. It was cheaper than FedEx, and reasonably reliable. But the word around the office was always that if you were serious about getting a package to someone overnight, you should spring for FedEx. DHL is gone now.  On Christmas Day FedEx took a […]

LPGA Backs Off English-Only Rule — Fixing a Bad Fix

When I worked in marketing for the New York Mets, one of my responsibilities was to get our players to interact with our sponsors. This was tougher than it sounds — although one might think that the players would realize that sponsor revenue was in part responsible for the exhorbitant salaries they receive, the fact […]