Trying to Sell Without Selling

Thursday’s Wall Street Journal has a fascinating article about Unilever’s efforts to promote Axe deodorant by producing a television series called “The Gamekillers”. It details the sometimes contentious negotiations between Unilever — who wanted to make sure that viewers got the connection between the program and Axe — and MTV, who feared that an explicit […]

The Seven Deadly Advertising Mistakes

I recently completed a 13-page white paper called “The Seven Deadly Advertising Mistakes and How to Fix Them.” It’s a study of some of the most common ways that companies waste their advertising dollars — along with suggestions to make those dollars work harder and smarter. Among the subjects I cover are: Why trying to […]

Tips for Creating Loyalty

Although I subscribe to Business Week, I somehow missed this article on creating and maintaining loyal customers. The folks at Church of the Customer Blog caught it and provided the link.Their original post appears here. To me, the most powerful tip had to do with some of the things we’re tempted to do in order […]

Is The Long Tail Actually Toilet Paper?

Over in Oregon Live, Laura Gunderson tips us off to something I’d never considered as a holiday gift. Back in the old days, the inventors of this fine product would have set up a little store in Madrid and sold this stuff to their friends and neighbors. And that would have been the end of […]