Phil Bernstein on the Radio — Find Out How to Fix Your Advertising Mistakes

Find out tomorrow, right here.

On Thursday, January 12, I’ll be appearing on Susan Rich’s internet radio show, Your Marketing Plan. I’ll discuss the seven most common mistakes companies make when they advertise, why those mistakes will hurt your results, and ways to fix them.

I’ll also tell you how you can get a free copy of my newly-revised-and-expanded report, The Seven Deadly Advertising Mistakes and How to Fix Them.

  • The Show: Susan Rich Talks — Your Marketing Plan
  • Date: Thursday, January 12
  • Time: 11am Eastern/ 8am Pacific
  • How to find it: Go here and  hit the play button at the top.

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Email Phil Bernstein here.

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Making a Funny Commercial Work

“Oh… and make it funny.”

For nearly a decade, my biggest Portland radio advertising client was a car dealer who appeared in his own commercials. I wrote the copy — more than 500 separate scripts over that time. And whenever he gave me the copy points, “Make it funny” was one of them.

He wanted the commercials to sell cars. But more important to him, I learned over time, he wanted his employees, customers, and friends to tell him what a funny guy he was.

In the interest of getting the copy approved, and preserving my commission, my first objective became to make him laugh when he read the script. My second objective for the script was to make it sell cars.

I’m not necessarily proud that my objectives were in that order, but there you go.

I’m reminded of that struggle every time I see the Volkswagen “The Force” commercial. This ad debuted on the Super Bowl, and two things happened:

1. Everybody loved it. Loved it. LOVED it.

2. When it was over, nobody could remember what car was featured in the ad.

It entertained, but it forgot to sell.

Pretty much everyone who owns a TV has seen it, but if you haven’t, here it is:

[youtube=http://www.youtube.com/watch?v=R55e-uHQna0]

It was Radio Copywriting Guru Dan O’Day, at a seminar in Los Angeles, who taught me how to do both. His rule: the sales message must be part of the comedy.

On Dan’s blog, he’s begun an extended discussion of why humor, used properly, works in advertising. Here’s a short excerpt:

When an advertisement comes on the radio, the listener’s guard is up. Even though my saying this will offend a few radio sales chauvinists, people do not turn on the radio for the commercials….

If the commercial makes you laugh, however, then while you’re laughing your guard is down. Your filter is in the “pause” mode.

The full discussion is well worth reading, and there’s more to come. You’ll find the full post here.

__________________________________________________________________________

Email Phil Bernstein here.

Like what you’re reading? There’s more! Sign up for Phil Bernstein’s free advertising and marketing e-newsletter here.

Become a Facebook Fan of “Doctor” Phil Bernstein, Portland’s Advertising Expert  here.

If you like this post, share it — click the “Share” button below.

Writer of the Life Cereal “Hey Mikey!” Ad is Gone

If you grew up in the 70’s and watched any TV at all, there is probably a space reserved in your head for the “Let’s Get Mikey!” ad. If you, like me, never thought about the fact that someone wrote the thing, take 30 seconds to salute Edie Stevenson, who died recently at the age of 81.

[youtube=http://www.youtube.com/watch?v=vYEXzx-TINc]

My favorite part of the obituary is this line:

In addition to her daughter, she is survived by her longtime partner, Gordon H. Price; two sisters, Daphne Stevenson Penttinen and Adelita Stevenson Moore; three sons, Steven, David and Donald Mann; and five grandchildren.

She also leaves a cat, Mikey.

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Email Phil Bernstein here.

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Become a Facebook Fan of “Doctor” Phil Bernstein, Portland’s Advertising Expert  here.

Why Facts Alone Won’t Always Persuade

“Facts tell, but stories sell” — Jim Doyle

It’s interesting to watch the political left and right — especially those at the extremes — shout past each other. Each has its own set of facts, and each is firmly convinced that if the other side just accepted these facts the argument would be over.

And each believes that the other side’s “facts” are lies.

Seth Godin tackles “The Limits of Evidence-Based Marketing”, using as an example an acquaintance who is firmly convinced that the vaccine for polio is harmful. Stacks of information and studies from the Gates Foundation and the World Health Organization — “evidence-based marketing” — would not change the acquaintance’s mind.

…evidence isn’t the only marketing tactic that is effective. In fact, it’s often not the best tactic. What would change his mind, what would change the mind of many people resistant to evidence is a series of eager testimonials from other tribe members who have changed their minds. When people who are respected in a social or professional circle clearly and loudly proclaim that they’ve changed their minds, a ripple effect starts. First, peer pressure tries to repress these flip-flopping outliers. But if they persist in their new mindset, over time others may come along. Soon, the majority flips. It’s not easy or fast, but it happens.

Which is why testimonial advertising is so powerful, and why I push the television salespeople I coach to replace the charts and graphs with stories of clients who’ve used the station and won.

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Email Phil Bernstein here.

Like what you’re reading? Sign up for Phil Bernstein’s free advertising and marketing e-newsletter here.

Become a Facebook Fan of “Doctor” Phil Bernstein, Portland’s Advertising Expert  here.

Why You Need to Get To The Point Fast

The issue of short attention spans is having a profound effect on those of us in the advertising business. It’s also causing professional speakers to radically change their presentations.

Andy Nulman, a speaker, comedian, and author of “Pow! Right Between the Eyes! Profiting from The Power of Surprise”, had this to say about audiences in the digital age [warning — the full post contains a considerable amount of profanity]:

The Internet has changed everything.  It has contracted attention spans to an almost ridiculously-microscopic measure, and has sung the swan song for the concept of subtlety.

For example, the old ‘speaker’s adage’ used to be:

• Tell ’em what you’re gonna tell ’em

• Tell ’em

• Tell ’em what you told ’em

These days, the audience fidgets through the preamble, tweets during the middle, and are out the door before the recap.

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