Delta’s New Campaign Misses The Point

I’m a Delta Airlines frequent flyer. Not quite George-Clooney-“Up In The Air”-frequent, but I average two round-trips a month on the airline, have managed to hit Gold Medallion status, and have an outside shot at Platinum. A week ago, I was one of 180 passengers who had to hike from one terminal to another at […]

When You Have Only One Chance to Persuade

There’s been a steady drumbeat for months about media dollars moving from “traditional” media to online. According to a recent report by Outsell, a California company that tracks the information industry, online advertising spending will exceed print advertising for the first time this year. Here are some predicted numbers from Outsell: $120B  Online/Digital $112B   Print/Magazine […]

Customer Service Done Right: Amazon

I’ve been known to use the immense power of Portland’s Finest Advertising Blog to rip companies who either can’t or don’t feel like taking care of their customers. Today I want to salute one who got it right: Amazon.com. My wife had a  significant birthday this past weekend. As part of her gift, I ordered […]

Why You Need to Get To The Point Fast

The issue of short attention spans is having a profound effect on those of us in the advertising business. It’s also causing professional speakers to radically change their presentations. Andy Nulman, a speaker, comedian, and author of “Pow! Right Between the Eyes! Profiting from The Power of Surprise”, had this to say about audiences in […]