Response is Not the Same as Results

If you work with clients on their advertising, you’ll eventually encounter the business person who confuses response with results. Response is when the guys at the country club tell you how funny your commercials are. Results is when your commercials cause a whole bunch of good prospects to become good customers. Last month, I probably […]

Marketing to Boomers as They Age

Very interesting article in the New York Times on how marketers are dealing with the aging of the Baby Boomer generation. The generation still has huge purchasing power, but the messages they respond to are different from those that succeeded with the previous generation of seniors. According to the Times, this is in part because […]

A Missed Opportunity

Over the holiday break, this ad ran in the Oregonian at least twice. My guess is that it ran all over the country, and the people who designed it didn’t feel like customizing the ad for specific markets.   Which means they blew it.    Brooks Brothers wants their prospects to respond in one of […]

How to Find Me on Google

A while back, I did a post on great headlines, which I titled after my favorite example: “Headless Body in Topless Bar”. WordPress, the company that manages this blog, lists the search engine terms that people have used to get to it — and yesterday, someone found me by typing the term “Topless Bars, Portland […]

Cute Elevator Speeches

One of the mainstays of sales training is the “Elevator Pitch” — a 30-second summation of what we do that we’d give a prospect if we had the prospect trapped in an elevator. The idea is that when someone at a cocktail party asks what you do, you can respond with a succinct value proposition […]